Terms and Conditions

Introduction Welcome to AmazonLagos. By accessing and using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. User Registration and Profile

   Users must provide accurate and complete information during registration.
   Users are responsible for maintaining the confidentiality of their account information and password.

2. Payment Terms

   All payments for products and shipping fees must be made through the available payment gateways (Quickteller for Naira and Stripe for Dollars).
   Prices are subject to real-time exchange rates and may include service fees and applicable taxes.

3. Order Processing and Shipment

   Orders are processed upon successful payment confirmation.
   Estimated delivery times are provided, but delays may occur due to customs clearance and other unforeseen circumstances.
   Additional charges may apply if the actual weight of the product exceeds the estimated weight provided by the user.

4. Currency Conversion

   Currency conversion rates are updated daily and reflect the current black market rates.
   Users are responsible for ensuring they understand the conversion rates and total costs before proceeding with payment.

5. Product Restrictions

   Users must ensure that products ordered comply with both Nigerian and U.S. customs regulations (see Prohibited Items List below).
   AmazonLagos is not responsible for delays or confiscation due to non-compliance with customs regulations.

6. Cancellation and Refund Policy

   Orders can be canceled within 24 hours of placement for a full refund.
   Refunds will be processed through the original payment method within 5-7 business days.
   Shipping fees are non-refundable once the order has been shipped.

7. Liability and Disclaimer

   AmazonLagos is not liable for any damages or losses incurred during the shipping process.
   We do not guarantee the accuracy, completeness, or reliability of the information provided on the website.
   Users agree to indemnify and hold AmazonLagos harmless from any claims arising from the use of our services.

8. Privacy Policy

   User information is collected and used in accordance with our Privacy Policy.
   We do not share personal information with third parties without user consent, except as required by law.

9. Modifications to Terms and Conditions

   AmazonLagos reserves the right to modify these Terms and Conditions at any time. Users will be notified of any significant changes through email or our website.

10. Governing Law

    These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.

Our Prohibited Items

1. Narcotics and dangerous drugs.
2. Absinthe (alcohol).
3. Biological materials.
4. Cultural artifacts and cultural property.
5. Dog and cat fur.
6. Firearms and ammunition.
7. Fish and wildlife.
8. Food products (without proper certification).
9. Fruits and vegetables.
10. Hazardous materials (including certain chemicals).
11. Meat, livestock, and poultry.
12. Merchandise from embargoed countries.
13. Obscene articles and publications.
14. Pirated goods.
15. Used mattresses and children's products that do not meet safety standards.

Customs Prohibited Items